Call theFranklin County Dispatch Center at (207) 778-6140. The dispatcher will contact the “on call” person for the Sewer Department. This could be a problem with the Town Sewer Main which could cause damage to your home. The dispatcher will contact the Sewer Department personnel to respond to your home immediately.
Call the Sewer Department first. The main in the street may be causing the problem. If so, the Town will solve the problem without cost to the homeowner. If a plumber is called first and determines the problem is in the Town sewer main, the homeowner will most likely receive a bill for the plumber’s services. This bill will not be paid by the Town.
Note: The following example of a sewer billing calculation will be performed utilizing sewer rate values for the fiscal year 2022-23 billing cycle which include a minimum use quantity of 3,200 cubic feet with a minimum use fee of $315.00 and a charge of $0.095 per cubic feet of usage over the 3,200 cubic foot minimum use quantity.
Suppose that your winter quarter water usage was 1,500 cubic feet. The Town multiplies the 1,500 cubic feet by 4 which equals 6,000 cubic feet of usage annually. The Town then subtracts the minimum use quantity of 3,200 cubic feet from the 6,000 cubic feet of annual usage which equals 2,800 cubic feet. The 2,800 cubic feet is then multiplied by a fee of $0.095 per cubic foot of usage which equals $266.00. Then, a minimum use fee of $315.00 for the first 3,200 cubic feet of usage is added to the $266.00 to arrive at a total sewer fee of $581.00.
If you notify the Town that your water usage varies greatly from quarter to quarter, they may use all 4 quarters to calculate your sewer fee rather than using the winter quarter reading and multiplying it by 4.
The Town may use the average of the previous three quarters’ water usage to calculate the sewer fee if the water from the burst pipes did not flow to the Town sewer system. If the water from the burst pipes did flow to the Town sewer system, the Town may use the total of the winter quarter’s usage plus the three previous quarter’s usage to calculate the sewer fee. In either case, it is the customers’ responsibility to notify the Town of such an instance.
Call the Sewer Department at (207) 645-4246. A sewer connection permit is required prior to connection to the Town Main. Town Sewer does not serve all areas of the Town. Therefore, the Sewer Department will need to know the location of your intended connection to determine whether or not Town Sewer service will be available. The connection fee for residential customers is $100.00 and the cost for commercial establishments is $200.00.
A contractor is hired by the homeowner to install the service line and make the connection to the Town Main under the supervision of the Sewer Department staff. All costs associated with the service connection are borne by the homeowner.
Yes. A backflow preventer is required as per the Maine State Plumbing Code, Section 710.1, and is required by the Town of Jay Sewer Use Ordinance, Section 2.2, Q. The Town will not be responsible for backup into homes or businesses without backflow preventers (or with faulty backflow preventers).
No. The Town sewer system and treatment facilities are not designed to handle these sorts of waste. By disposing of these types of materials in this manner you could damage or plug your own service line causing a backup into your home. You could also cause damage to the main or cause an upset at the treatment facility. You should know that most discharges of this type can be traced back to their point of origin (CSI Sewer Department style). All costs related to damages caused by these sorts of discharges may be recovered by the Town.